Warranty
At Freebird Shears we stand behind our product 100%. Our shears are backed by a Lifetime Manufacturer Warranty against any defects in material or craftsmanship. Our shears also come with free lifetime replacement of screws and silencers. All defective shears will be repaired or replaced at absolutely no cost at the discretion of Freebird Shears. You never have to pay out of pocket. We want you to be 110% satisfied with your purchase and go out of our way to make you one of our happiest customers. We even include an accidental damage warranty! Should you receive the shears and drop them within the first 6 month we will repair them at no charge to you. Beyond that the cost is just $27.00 including shipping.
For warranty questions please email us at info@freebirdshears.com or fill out our contact us form. You can also call toll free at 1-888-222-9930. Thank you very much for being an awesome customer!
We also offer a 7 day unconditional money back guarantee and 30 day exchange guarantee if you are not completely satisfied with the original purchase. You may choose to return your shears for a full refund or exchange the shears for another pair that better fits your style. Only custom made products come with a reasonable $100.00 restocking fee. However, even custom made items come with a free 30 day exchange and the same lifetime warranty as our non-custom items.
Thank you very much for choosing Freebird Shears!:-)